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Please check our Frequently Asked Questions page for answers to the questions that we are most commonly asked.  If you cannot find the answer to your question there, please email us:

onlineshop@confectionaffection.co.uk

If you wish to know the status of your order, please email:

orders@confectionaffection.co.uk

... and don't forget to include your Order Number (as provided when you placed your order) and the email address you gave when you placed your order.

If you have a comment about an order that you have received, please email:

customerservices@confectionaffection.co.uk

... and don't forget to include your Order Number (as provided when you placed your order) and the email address you gave when you placed your order.

We aim to respond to all emails within 7 working hours, but usually you will hear from us much sooner than that.

The quickest way to request information from us is via the email addresses above.  However, if you need to contact us by telephone, please call:

01453 755 777

... where we can take a message and we will then email you back. (we are unable to take payment for orders over the phone).

...If you would like to write to us then you can do so at the following address:

4 Threadneedle Street,

Stroud,

Gloucestershire.

GL5 1AF